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Job Position   : Front Office Executive/ Receptionist/ Guest Relations Officer- Job Profile and Description (Only female candidates).
Ref. Code   : ID
Functional Area   : Front Office Executive/ Receptionist/ Guest Relations Officer
Number of Position   : At the discretion of the management
Experience   : A minimum experience of 1 year in Front office management/ freshers with good communication skills may also apply.
Education and Qualifications   : Bachelor degree is any stream ( can be distance learning) is the minimum criteria for applying to this opening
Desired Profile   :

This position focuses on customer service & Guest/visitor management. You will help build partnership with other departments to ensure that guests' needs are attended to promptly. You will supervise the Front Desk operations and will ensure that the high quality service is being delivered in a friendly and professional manner. You will be one of the main points of contact for the guests upon arrival till departure and handle their queries throughout their stay. You will provide support and manage the Front Desk operations and administration of the reception area.

Duties and Responsibilities   :

The duties and responsibilities of a front office executive are as follows:

  • Manage the front desk and its operations.
  • Attend incoming and outgoing calls and transfer calls to various departments.
  • Keep a record of daily visitors and help in coordination of ID and other visitor’s cards.
  • Manage distribution of documents, if any, received from visitors.
  • To take care of any other tasks as and when given related to managing the front office.
Skills and Specifications   :

The required skills and specifications are as follows;

  • Very good English speaking skills is mandatory.
  • The person must be very presentable and friendly with excellent interpersonal and communication skills.
  • Must have ability to work with others.
  • Must be organized, and able to work well under pressure.
  • Multitasking ability will be an added advantage
  • The person must have excellent basic computer related skills to do the job.
Salary/Remuneration   : will be best in the industry depending upon the aptitude and attitudinal value loads.
Contact   : Mr. Surya Narayana at [email protected]