Snagging: Road to Precision
April 18th, 2019
Construction is a complex process that involves multiple steps, different technologies and diverse skill-sets. In such a scenario, there are likely to be some minor errors that can go unobserved. To identify and rectify these, it requires a separate process before the actual handover to the customers. Such a process is called snagging. In this, a newly constructed building is checked for any minor defect, fixing those and ensuring that the finishing is perfect. While doing so, the objective of snagging is also to create awareness on these issues and avoid it going forward.
How does SOBHA define Snagging?
According to SOBHA’s Technology Manual, the process of inspecting the apartments during its finishing stages, so as to achieve the desired quality with respect to dimensional and finished appearance of the apartment, before handing it over to the customer is called snagging. The aim is to achieve micro-level perfection or zero error.
Stages of Snagging
There are three stages involved in the process of snagging.
• Work-in-progress snagging
After the completion of a particular activity, the process of snagging evaluates and checks for defects. Based on the evaluation, a clearance is given to proceed for the next activity.
• Finishing snagging
This process is undertaken after all the activities are completed to get a holistic view of the errors that may have occurred, which are then rectified.
• Handover snagging
This snagging is conducted after all construction activities along with the services are rendered before the actual handover. It ensures liveability of a home for the customers.
Types of Snagging
There two types of snagging – internal and external. In case of internal snagging, only the housing units are checked for minor defects. However, external snagging assesses the common areas and other services for defects.
At SOBHA, snagging is called Project Clearance Procedure. SOBHA, as a company, follows 5-step clearance process. These include:
• Step 1 – Door/Window clearance – Clearance to fix the doors and windows
• Step 2 – Paint clearance – Clearance to begin the painting work
• Step 3 – Joint filling clearance – Clearance to start the joint filling work
• Step 4 – CRM clearance – Clearance to handover the unit to CRM
• Step 5 – Common Area CRM clearance – Clearance to handover the unit to CRM
SOBHA’s unique process of snagging involves certification at the end of each activity and before initiating the next stage of snagging. This certification is done through an online application called Project Clearance and Maintenance.
The company takes 60 days to snag each floor, from the first to the final leg of snagging. A project is declared ready for handover only after all the 5 steps of snagging are carried out.
After all the construction and other activities are complete, a detailed inspection is conducted. Following this, any repair that may be required is done.
At SOBHA, an initial round of walkthrough is carried out by the Quality Head, which is followed by a final walk – through of the entire project by the Chairman. This ensures all corrective steps have been taken towards completion of tower / project. Once these two walk-throughs are completed followed by rectifications if any, the project is ready in all aspects and the process of handover is initiated.
SOBHA has been focused on delivering world-class products to its customers since inception. And, the senior leadership of the company leads by example in raising the bar of quality and achieving excellence.